PATIENT COMPLAINTS OR SUGGESTIONS
At Balingup Dosctors Surgery we endeavour to provide the highest level of patient care. However we understand that we may not always meet your expectations.
If you have a problem, concern or suggestion we would very much like to hear about it. Please feel free to speak directly to any of our staff members, or alternatively send a fax to 9760 2136, or letter to PO Box 147, Balingup 6253.
Any issues or concerns will be discussed with the doctors and administration staff to facilitate a resolution and prevent reoccurrence.
If you are dissatisfied with our response, or the way your issue has been addressed then the matter can be directed to:
Health and Disability Services Complaints Office
GPO Box B61
Perth WA 6838
Telephone: 1800 813 583