At Balingup Dosctors Surgery we endeavour to provide the highest level of patient care. However we understand that we may not always meet your expectations.

If you have a problem, concern or suggestion we would very much like to hear about it. Please feel free to speak directly to any of our staff members, or alternatively send a letter to PO Box 147, Balingup 6253.

 

Any issues or concerns will be discussed with the doctors and administration staff to facilitate a resolution and prevent reoccurrence.

 

If you are dissatisfied with our response, or the way your issue has been addressed then the matter can be directed to:

 

Health and Disability Services Complaints Office
GPO Box B61
Perth WA 6838
Telephone: 1800 813 583

Email: mail@hadsco.wa.gov.au